Is LBT A Local Fort Mac Company?

Little Big Truck (LBT) was created here in Fort McMurray by two West Coasters who have called this town home since early 2006. So while the owners still have a hint of sea salt and granola in their blood, there's nothing but bitumen in the veins of LBT. If you like, you can read more about us.

What Exactly Is Asphaltene & Why Did You Choose It For A T-shirt?

Wikipedia defines asphaltenes as molecular substances that are found in crude oil. There's no real reason why we chose its structure as our first "science shirt", but keep checking back for more designs.

To read more on asphaltenes, check out Wikipedia's full definition.

What's With The Bug?

Justifiably the coolest insect around, the bug is known as the Tar Sand Beetle to locals in Ft McMurray, but to entomologists it's known as the White-spotted Sawyer. Part of the Long-horned Beetle family, they're thought to be attracted to the oil sands because of a chemical compound that is released when bitumen is exposed. One theory to explain the attraction is that this compound resembles a chemical released from damaged trees - their natural food source.

While the Tar Sand Beetle is quite large for an insect, it is practically harmless. It flies slowly and has its own signature sound that lets you know it's nearby. However, like most creatures, if it feels threatened it will take a bite out of you.

I Have A Great Idea/Design. Will You Buy It From Me For Millions?

We love to hear from our customers and appreciate all the advice and ideas you are willing to share. The more feedback we receive, the better our understanding of our customers becomes and the happier you, our customer, become. If you send us a design and we print it you will be compensated, not with millions of dollars, but rather with LBT gear and gift certificates.

I Would Like To Carry Your Products In My Store. Is This Possible?

That's great! While we currently work with only a few of local retailers, we are always on the lookout for other interested retailers. Contact us and we'll talk!

Do You Ship Outside Canada?

At this time, we do not ship outside Canada, however it's in the works.

[Insert Generic Shipping Question Here]

Good question! Try taking a look in our Shipping and Returns section for all the answers to your shipping inquiries. ;-)

I Live In Fort Mac Can I Come By & Pick Up An Order & Avoid Shipping Costs?

Check out our Events page and come down and see us live. Extra LBT magnets and stickers to those who bring us a cup or two from Timmy's. We now also deliver right to your door(/a> - if you live the Fort McMurray area that is!

Is LBT Available For Custom Jobs?

We are always on the lookout to do a run of custom clothing or designs for businesses, teams, classes etc... If you're in need of unique, eye-appealing apparel then we're you're company! E-mail us and we'll arrange a time to meet and discuss your ideas and needs.

Why Doesn't My Favourite Design Come In Other Colours/Sizes?

Send us an e-mail with your request. We won't make any promises, but chances are that if we receive enough requests for a certain item, we'll make sure we stock up on it. We're a new company still learning about our customers, what they want and what they like. Help us out - let us know!

I Just Ordered Something & Now You Say You Don't Have It In Stock - What Gives?

Sorry about that. Sometimes there'll be a run on a particular product, like say for example our Popular t-shirt, and it'll go out of stock before you can say "asphaltene" and before we can update our web site. On the very rare occasion that we do run out of stock of a particular product, it's usually about 3 weeks before it'll come back into stock.

Why Don't You Carry Women's T-Shirts?

Stay tuned, and please contact us and let us know which shirt(s) interests you. The more information we receive from you, the better we are able to meet your desires.

When Are New Products Or Designs Going To Be Available?

We're always looking to add new products to our lineup - check back with us often.

Can You E-mail Me When You Have New Designs?

We sure can - just send us an e-mail and we'll add you to our list. We promise not to sell your information - ever.

Is My Credit Card/Personal Information Safe When I Buy Something From LBT?

Yes - in fact we don't even handle your credit card, we let PayPal do all the heavy lifting. They're the number one site in the world for processing online payments safely and securely. You can even see their policy on how they help protect your information. We do of course see your address because we need to know where to send your new shirts!

We also have our own Privacy Policy for your viewing pleasure.